TechFlow Solutions Inc.
|Senior AI Automation Engineer
New York, NY, US
Summary
Led the architecture and deployment of secure, intelligent automation workflows, enhancing operational resilience and data protection for enterprise clients.
Highlights
Architected and deployed end-to-end enterprise automation workflows leveraging Python, n8n, and custom webhooks, reducing manual data-entry lifecycles by 45% and minimizing human-error related security vulnerabilities across core operations.
Engineered an internal customer support solution by securely integrating the OpenAI API via LangChain and a Redis cache layer, successfully deflecting 60% of Tier-1 support tickets and cutting customer response latency by 300%, while safeguarding sensitive information.
Designed a multi-agent autonomous research system using CrewAI to securely scrape, synthesize, and perform sentiment analysis on market trends, preventing data breaches and saving the marketing division 20+ hours weekly.
Collaborated directly with C-suite US stakeholders to conduct technical discovery sessions, translating complex business inefficiencies into scalable and secure AI development roadmaps.
Optimized API usage and token consumption strategies, cutting operational overhead for enterprise LLM calls by 25% without sacrificing output accuracy, enhancing cost-effective security measures.